When you submit a booking or availability enquiry, the website stores the details you provide so the JS Travels & Rentals team can respond. You can then choose to continue the same enquiry through WhatsApp.
Information you choose to share
An enquiry may include your name, phone number, email address, selected city or service, preferred vehicle, trip dates, pickup location, destination, passenger count, and message. If a rental progresses, the team may separately request driving-licence or identity information needed to assess eligibility and prepare the rental.
How information may be used
Information may be used to respond to your request, check vehicle or service availability, contact you, prepare rental documents, provide support, keep an operational enquiry history, meet legal obligations, and protect the vehicle and people involved. An online enquiry is not an automatic booking confirmation.
Third-party services
WhatsApp, telephone networks, email providers, hosting services, and navigation tools may process data under their own terms and privacy policies. Review those policies before using the relevant service.
Browser storage, cookies, and administrator access
The public enquiry flow does not require an advertising cookie. When a promotional popup appears, the website stores that campaign's identifier in your browser so the same campaign is not shown there again. It is not used to identify you across websites or fingerprint your device; clearing site data, private browsing, or another browser/device creates a separate browser context. Secure session and anti-forgery cookies are used when an authorized administrator signs in with a one-time code sent by email. If analytics or marketing tools are added later, this policy and any required consent controls will be updated before use.
Security and retention
Reasonable technical and organizational safeguards are used to protect enquiry and administrator information. Records are retained only as long as reasonably needed for booking operations, accounting, disputes, security, and legal requirements. Do not send unnecessary sensitive information through an unsecured channel.
Your choices
You may ask the business about information you have shared and request a correction or deletion where applicable, subject to legal and operational retention requirements.
Last updated: 3 September 2026
